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Published by mesn on May 31, 2020
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Happy businessman communicating over mobile phone and working on laptop while being at work.

Much patient dissatisfaction and many complaints are due to breakdown in the doctor-patient relationship. Communication breakdowns is the leading factor contributing to adverse events in healthcare. There are multiple elements of the healthcare environment that make good communication more challenging. The COVID-19 pandemic can provide additional communication barriers. Good doctor-patient communication has the potential to help regulate patients’ emotions, facilitate comprehension of medical information, and …

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